Services / Diagnostic

Organization Effectiveness Diagnostic

We assess your organization from five angles: strategy, structure, workforce, performance and technology. Every finding comes with evidence from company data, its business impact and the decision we recommend.

Finding

Two strategic priorities have no supporting capability.

Evidence

Digital channel rests on one person; no second-line leader in three core functions.

Impact

The expansion target depends on the same people keeping today's operation alive.

Decision

Build capability first, then open new cities. The expansion target can stay.

Finding

Three managers have fewer than three direct reports; one holds more than twelve.

Evidence

Position and reporting-line data, reconciled with actual workload.

Impact

Unneeded layers slow decisions and raise management cost.

Decision

Merge two small units, split the one that is too large. Headcount unchanged.

Finding

Sales is overloaded and admin is underused. Headcount is sufficient; the distribution is uneven.

Evidence

Task-based workload analysis, validated with observation samples.

Impact

The request for more salespeople can be met from inside the company.

Decision

Move sales admin work to the admin team. No new hires.

Finding

Labour cost rose eight quarters in a row; revenue per FTE stayed flat.

Evidence

Financial statements and HR data, aligned by quarter.

Impact

Revenue growth is eaten up by rising labour cost. Standard HR reports do not show this.

Decision

Tie manager incentives to the productivity of the unit they lead.

Finding

The ERP exists, but four of seven procurement steps run outside it.

Evidence

Mapping of the actual process, not the written procedure, on the last 30 transactions.

Impact

Procurement is slow and its data cannot be trusted for planning.

Decision

Simplify the authority matrix first, then automate the approval flow.

Illustrative, not client dataL1 / L5
D1Effectiveness ReportCondition and what holds it back.
D2Design BlueprintStructure, authority, functions.
D3Capability Gap MapPeople and competency gaps.
D4Digital & AI MapWhich processes to digitize, and in what order.
D5Transformation RoadmapOrder of change by impact and readiness.

Try the five-lens quick check

Eight statements, about three minutes. The result is a radar chart and a suggested starting point.

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