Calculators / Workload analysis (WLA) · 5 min read

How Many People Does Your Team Really Need?

This question is often answered by feel or by comparison with other companies. Workload analysis answers it from the work actually done, task by task, then calculates the people needed today and after a new system goes live.

The right number of people is not a guess. It can be derived from each role's list of activities, how often each activity happens in a year, and how long each occurrence takes.

In Indonesia, workload analysis has a clear place in the national competency standard for human resource management.1 The sequence has three steps: job descriptions first, then workload analysis, then workforce requirements. Because the steps follow each other, the headcount figure can be traced back to the tasks that produce it.

7

worksheet steps, from roles and activities to the impact of a new system.

Nusva Advisory method
0.78

default effectiveness factor: 22% of available hours set aside for normal breaks and friction.

Adjustable per company
2

interview respondents per activity before its duration counts as verified.

Nusva Advisory method
70%

of work hours verified before the figure is considered fit for a decision.

Adjustable per company

How it works

Each role is broken down into activities. For back-office work, the load is annual volume times minutes per occurrence, divided by one person's effective hours. The result is FTE, workload in full-time people. The ideal need uses a load of about 100%, while the lower bound uses the overload threshold and is only fit for a short period.

Durations are not taken from one person. Interviews with at least two role holders are used as a median, and volumes come from system data where available. As long as most work hours are unverified, the figure is marked as an estimate.

Before and after a new system

When a company replaces its HRIS or installs a new HCMS, the question shifts: which work disappears, which shrinks, and what new work appears. Nexa WLA records that impact per activity, can read the system specification (PRD) as input for proposals, and builds a quarterly transition plan with its cost in rupiah.

Nusva Advisory's view

The gap between today's headcount and the need after a new system is capacity to redeploy and reskill, not a list of people to cut. A good plan puts natural attrition and redeployment first, and separates savings that happen without letting anyone go from savings that are conditional.

Access to Nexa WLA is granted per engagement. The demo account uses fictional Arunika Group data for practice; its figures are not a benchmark for your company.

Nexa WLA

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Sources

  1. Decree of the Minister of Manpower of the Republic of Indonesia No. 149 of 2020 on the Indonesian National Work Competency Standard for Human Resource Management.